Please read through our Frequently Asked Questions before contacting us to see if these answer your query. If you still wish to contact us, you can do so by using the form below.
Please note, our Customer Service guru is away until Tuesday 30th May. She will get back to you ASAP when she returns.
If you can no longer attend the event, you can move your entry to another Maverick Race or to a friend. The last day to do this online is 1 week prior to the event day.
To transfer your place, login or create an account with Let’s Do This (using the same email address that you signed up with) and click ‘transfer to another event’ or ‘transfer to another person’. If you have any trouble logging in or creating your account, please get in touch with the team at Let’s Do This on support@letsdothis.com.
If you are worried because you can’t find your confirmation email after signing up for an event, please get in touch with the team at Let’s Do This and they will locate your booking and re-send the confirmation email to you. You can get in touch with them via support@letsdothis.com.
If you are looking to download the GPX file for our upcoming events, you can do this by heading to the event webpage and scrolling to the Route section (about ¾ way down the page). Next to each route there is a button on the right hand side which says ‘GPX’
We welcome dogs at most of our events, to view the full list of dog-friendly events, please click here: Dog Friendly Trail Running Events.
The option to add a dog to your booking will show on the second page of the entry form, after you have selected your distance. We set a maximum number per event to help maintain a safe and fun experience for all runners. If the option to add a dog does not show then this means that dog entries have sold out for this event, and you will not be able to run with your dog on the event day.
Our X-Series events have specific cut off times, please reference the event webpage for a breakdown of these times.
Our Original Series events do not have a strict cut off time as such, but we do appreciate if all runners (regardless of distance) are finished by 1:45pm. This equates to a finish time of 3hrs45.
Our Dark Series events do not have a strict cut off time as such, but we do appreciate if all runners (regardless of distance) are finished by 7:30pm. This equates to a finish time of 2hrs30.
This helps to ease the pressure on our marshals, so that they are not stood outside for long periods of time.
All our events have live timing, which means the results are available to view instantly after you have finished: https://resultsbase.net.
You can also view historical results here: https://www.maverick-race.com/results
We aim to have our event photos live within 48hrs of the event day. All event photos can be found here: Maverick Race Event Photos
For use on event days only
If you are at one of our events and need to get in contact with us in an emergency, please use the following number. This number will be on your race numbers so don't hesitate to call if you need help.
